Frequenlty Asked Questions

If you spend over $150 on your order, we will send you a free Simple City Co. Crew Tee. It will be shipped in the same box as your order (if in stock) or sent separately within 1-2 weeks of placing your order. If you don’t receive your free shirt within the noted time period, please contact us.

You can buy directly online using our secure website or you can contact us directly here and we will be happy to help you.

Most orders ship within 2-3 business days but may take longer (5-7 business days) during peak times of the year. Once your order ships, you’ll get an email with a tracking number.

Yes. Please click here to fill out the form with your contact information.

Ensure you have completed all your contact and billing information and that it matches what your bank has on file. If this doesn’t match, your order will not be processed.

Click here for instructions on exchanging your item.

Yes. Please click here to fill out the form with your contact information.

We are constantly adding new cities to our store. If you don’t see yours, you can click here to submit your request.

If you spend over $150 on your order, we will send you a free Simple City Co. Crew Tee. It will be shipped in the same box as your order (if in stock) or sent separately within 1-2 weeks of placing your order. If you don’t receive your free shirt within the noted time period, please contact us.

You can buy directly online using our secure website or you can contact us directly here and we will be happy to help you.

Most orders ship within 2-3 business days but may take longer (5-7 business days) during peak times of the year. Once your order ships, you’ll get an email with a tracking number.

Yes. Please click here to fill out the form with your contact information.

Ensure you have completed all your contact and billing information and that it matches what your bank has on file. If this doesn’t match, your order will not be processed.

Ensure you have completed all your contact and billing information and that it matches what your bank has on file. If this doesn’t match, your order will not be processed.

Yes. Please click here to fill out the form with your contact information.

We are constantly adding new cities to our store. If you don’t see yours, you can click here to submit your request.