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Connect - Thank You
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Thank You!
Our customer service team will respond to your inquiry as soon as possible.
Do you have a question, need order information or have a comment? We would love to hear from you.
Simply fill out the form and we will respond to your inquiry within 1 business day.
"*" indicates required fields
Do you have a question, need order information or have a comment?
We would love to hear from you.
Simply fill out the form and we will respond to your inquiry within 1 business day.
"*" indicates required fields
Returns & Exchanges - Thank You
System
Thank You!
Our customer service team will respond to your inquiry as soon as possible.
We want every Simple City Co. customer to be satisfied with their purchase and will work with you to make sure that happens each and every time.
You can return unworn merchandise within 10 days of receipt (more flexible during the holidays). If you’d like to make an exchange, please fill out the form. We will respond within 24 hours to confirm your information and process your request.
Please contact us if you have any questions, issues or concerns you’d like to discuss.
We want every Simple City Co. customer to be satisfied with their purchase and will work with you to make sure that happens each and every time.
You can return unworn merchandise within 10 days of receipt (more flexible during the holidays). If you’d like to make an exchange, please fill out the form on the right. We will respond within 24 hours to confirm your information and process your request.
Please contact us if you have any questions, issues or concerns you’d like to discuss.
Request Your City - Thank You
System
Thank You!
Our customer service team will respond to your inquiry as soon as possible.
Would you like your city to be included in our product line up? We would love to hear from you.
Simply fill out the form and we will contact you to discuss your request.
If you experience any issues providing us your information via the form, please email us at:
Would you like your city to be included in our product line up?
We would love to hear from you.
Simply fill out the form and we will contact you to discuss your request.
Customer Service - Thank You
System
Thank You!
Our customer service team will respond to your inquiry as soon as possible.
Do you have a question, need order information or have a comment?
We would love to hear from you.
Simply fill out the form and we will respond to your inquiry within 1 business day.
"*" indicates required fields
Do you have a question, need order information or have a comment?
We would love to hear from you.
Simply fill out the form and we will respond to your inquiry within 1 business day.
"*" indicates required fields
Frequenlty Asked Questions
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If you spend over $150 on your order, we will send you a free Simple City Co. Crew Tee. It will be shipped in the same box as your order (if in stock) or sent separately within 1-2 weeks of placing your order. If you don’t receive your free shirt within the noted time period, please contact us.
You can buy directly online using our secure website or you can contact us directly here and we will be happy to help you.
Most orders ship within 2-3 business days but may take longer (5-7 business days) during peak times of the year. Once your order ships, you’ll get an email with a tracking number.
Yes. Please click here to fill out the form with your contact information.
Ensure you have completed all your contact and billing information and that it matches what your bank has on file. If this doesn’t match, your order will not be processed.
Click here for instructions on exchanging your item.
Yes. Please click here to fill out the form with your contact information.
We are constantly adding new cities to our store. If you don’t see yours, you can click here to submit your request.
If you spend over $150 on your order, we will send you a free Simple City Co. Crew Tee. It will be shipped in the same box as your order (if in stock) or sent separately within 1-2 weeks of placing your order. If you don’t receive your free shirt within the noted time period, please contact us.
You can buy directly online using our secure website or you can contact us directly here and we will be happy to help you.
Most orders ship within 2-3 business days but may take longer (5-7 business days) during peak times of the year. Once your order ships, you’ll get an email with a tracking number.
Yes. Please click here to fill out the form with your contact information.
Ensure you have completed all your contact and billing information and that it matches what your bank has on file. If this doesn’t match, your order will not be processed.
Ensure you have completed all your contact and billing information and that it matches what your bank has on file. If this doesn’t match, your order will not be processed.
Yes. Please click here to fill out the form with your contact information.
We are constantly adding new cities to our store. If you don’t see yours, you can click here to submit your request.
Connect
System
Do you have a question, need order information or have a comment? We would love to hear from you.
Simply fill out the form and we will respond to your inquiry within 1 business day.
"*" indicates required fields
Do you have a question, need order information or have a comment?
We would love to hear from you.
Simply fill out the form and we will respond to your inquiry within 1 business day.
"*" indicates required fields